Contact Us

Talk to the brand

We answer product questions directly — which set fits a 2-inch strip of wall between mirror and outlet, whether your toothpaste nozzle clears 0.47 inches, what a blinking status light means. Write to [email protected] and a person who knows the hardware replies, typically within one business day.

Phone support: +1 (800) 555-0161, Monday–Friday, 9 AM–5 PM Mountain.

Route it right the first time

• Order status, delivery, refunds: fastest through the retail partner’s order page — they run the warehouse and the carrier relationship. Loop us in if their process stalls.
• Installation trouble: email a photo of your wall surface and we will tell you honestly whether the adhesive will hold or you should reach for the included screws.
• UV or battery issues: include the model, what the status light shows, and how old the unit is — that is usually enough to diagnose in one reply.
• Wholesale, press, partnerships: same address, subject line “Business” — it goes to a different desk.

One request

If your product arrived damaged, attach photos of the item and the shipping box in the very first email. It is the single thing that most shortens a replacement claim.

Where we are

IHave Dream Inc.
7120 E Orchard Rd, Ste 302
Centennial, CO 80111
United States

That Colorado office is the US home of the brand — support, warranty claims and business correspondence all land there. Behind it sits the hardware side of the company: iHave has designed and built its own products since 2015, with the engineering team at the R&D center in Shenzhen, Guangdong and production at the 10,000 m² manufacturing base in Huizhou, Guangdong. Retail fulfillment for the US market runs from our authorized retail partners’ domestic warehouses — which is why deliveries arrive in days, not weeks.

For anything that needs a written record, email remains the fastest and most reliable channel: [email protected].